Practical answers to help you plan your windows and doors with confidence.
Choosing your windows & doors
Can I mix materials or brands?
Can I choose different colours inside and out?
Double or triple glazing?
What paint texture choices do I have?
Quotations & Ordering
What should I send for a quotation?
Do I need accurate measurements?
Can I replace my windows in stages?
How long will my order take?
Can I make changes after I place my order?
How does delivery take place?
What are your payment terms?
Do you replace internal window cills?
I don't understand something on my quote, what do I do?
Do you offer supply only?
Technical Survey
What happens during a survey?
Do I need to prepare anything?
What do I need to know about Finished Floor Levels?
Delivery
How will my order be delivered?
How do I store the products until installation?
Do I need to inspect for transit damage?
Planning & Installation
Will I need to redecorate?
Can I organise my own waste disposal?
Can I organise my own scaffolding?
How will the frames be sealed on the outside?
What does removing old frames involve?
Are your installers certified?
Guarantees & Aftercare
What guarantee will I receive?
How much maintenance is needed?
What if I have an issue?
Planning a project?
START YOUR PROJECT